Automate Conversations Across Messaging Apps
ManyChat is a chat marketing platform that helps businesses automate conversations on Instagram, Messenger, WhatsApp, and Telegram. It is built for marketers and small businesses that want to turn incoming messages into sales or support outcomes without hiring a full support team. Users design conversation flows in a visual Flow Builder, set keyword triggers so specific words start the right automation, and let the system handle replies around the clock. When a conversation needs a human touch, it can be routed to a live agent.

Reach Segmented Audiences and Capture Leads
Broadcasting lets you send messages to segmented contact lists, while Drip Sequences schedule a series of messages over time to nurture a contact after their first interaction. Growth Tools widgets help capture new opt-ins from websites and social profiles, feeding new contacts directly into your flows.

Get AI Assistance and Hand Off to Live Agents
The AI Flow Builder assistant helps you construct automations faster by generating flow logic from a description of what you want. A Live Chat inbox lets human agents step into any conversation, so ManyChat supports both automated and manual messaging within the same system.